Help and Contact

Get help with your beta account, sign-in, training progress, privacy, safety, or a technical issue.

BuyBox Arena operates in partnership with Purple Fig Creatives. Support email is provided through Purple Fig Creatives. Use the form below or email support@purplefigcreatives.com. Include the page, what you tried, what you expected, and what happened. If you can sign in, the account support form links the case to your account automatically.

RequestInitial response target
Authentication, privacy, or abusewithin 1 business day
Gameplay, account, or technical helpwithin 2 business days
Verified privacy-request completionwithin 30 calendar days after identity verification

These are service targets, not guaranteed resolution times. Do not send passwords, authentication codes, payment details, API keys, or confidential live-account data. For an immediate threat to personal safety, contact local emergency services rather than this support queue.

Open A Support Case

Do not include passwords, authentication codes, payment details, API keys, or confidential live-account data.